Privacy Policy

Bonaventa respects the privacy of individuals and organizations that interact with our logistics, freight forwarding, warehousing, and related services in New Zealand. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information, and describes choices available to you. Our approach aligns with the New Zealandn Privacy Principles (APPs) under the Privacy Act 1988 (Cth) as applicable to our operations.

Information we collect may include contact details, business identifiers, shipment references, delivery addresses, proof-of-delivery images, carrier scans, billing records, and system usage logs. When you visit our websites or portals, we may collect device information, pages viewed, and referral sources. Where appropriate, we may also record preferences, support interactions, and user role permissions for our platforms.

We use personal information to operate and improve logistics services, arrange carriage, manage inventory, fulfill orders, verify identity, communicate about shipments and service changes, provide support, handle inquiries, and meet legal or regulatory obligations. For commercial communication, we aim to share relevant updates and insights that may help you make informed decisions regarding supply chain planning and execution.

Disclosure may occur to carriers, customs and biosecurity intermediaries, technology providers, payment processors, professional advisors, and other partners involved in delivering our services. These parties are expected to handle information appropriately and in line with contractual or legal duties. When data is transferred across borders, we take steps designed to maintain protection consistent with this Policy and applicable law.

We maintain safeguards intended to protect personal information against unauthorized access, alteration, or misuse. Measures include access controls, audit trails, staff training, and structured incident handling. While every effort is made to protect information, data transmission and storage present inherent risks, and perfect security cannot be guaranteed.

Your choices include requesting access to the information we hold about you, seeking correction where details are inaccurate or incomplete, and managing preferences for communications. You may opt out of marketing messages using provided links or by contacting us. For cookies and similar technologies, you can adjust browser settings or use our on-site preferences banner to manage consent.

Our websites may include links to internal resources such as Legal, About, and key pages like Contacts. These links are provided for convenience and service transparency within our domain.

Retention periods vary based on operational, contractual, and regulatory needs. Shipment records and financial information are kept for durations aligned with New Zealandn requirements and industry practice. When information is *** longer required, we take reasonable steps to de-identify or securely delete it.

If you are an authorized user of our systems, you are responsible for maintaining the confidentiality of your credentials and for activity under your account in accordance with applicable terms. We encourage the use of strong passwords and multi-factor authentication where available.

Children’s data is not a focus of our services, which are directed to business users and adult consumers arranging deliveries. If you believe a child has provided personal information to us, please contact our team so that we can assess and address the situation appropriately.

We may update this Policy to reflect changes in technology, regulation, or our services. The “Last updated” date indicates the most recent revision. Substantial changes that materially affect how we process personal information will be highlighted on our website or communicated where appropriate.

Contact details for privacy matters: Bonaventa, 269 Wiri Station Road, Wiri, Auckland 2104, New Zealand. Email: bonaventa@gmail.com. Phone: +64215368479. We aim to respond to privacy queries and requests within a reasonable timeframe and to work constructively toward resolution.

Last updated: 2026-05-06