Ecommerce fulfillment — Melbourne
Scalable pick & pack, returns processing and last‑mile delivery across Victoria. Integrated WMS, live inventory and seamless carrier connections for New Zealandn e-commerce brands.
- Same‑day fulfilment for Melbourne metro
- Multi‑channel order management (marketplaces & web)
- Returns management and automated refunds
Core services
Receiving & storage
Bulk receiving, quality checks, FIFO/LIFO as required.
Pick & pack
Zone and batch picking with fast packing lines for high-volume SKU mixes.
Shipping & returns
Carrier integrations, label automation and dedicated returns flow.
How it works — 4 steps
- Easy onboarding — send your inventory or we arrange transport.
- Intake & QC — barcoding and stock availability in hours.
- Fulfilment — automated picking, packing and carrier routing.
- Delivery & returns — track, reconcile and restock fast.
Warehousing, tech & inventory
Our Melbourne warehouses provide secure racking, climate control options and flexible storage tiers. Real‑time inventory via API and dashboard for stock, orders and returns.
| Service | Typical fee | Notes |
|---|---|---|
| Storage (per pallet / month) | AUD 45 | Short-term discounts available |
| Pick & pack (per order) | from AUD 1.95 | Volume tiers apply |
| Returns processing | AUD 3.50 | Includes inspection & restock |
Results & case studies
Local team — Melbourne operations
Our local account managers coordinate onboarding, inventory planning and continuous improvement. Single point of contact with dedicated SLAs for Melbourne clients.
FAQ
Q: How quickly can we start?
A: Typical onboarding 7–14 days; expedited options available.
Q: Do you handle multi-channel sales?
A: Yes — marketplaces, Shopify, WooCommerce and custom integrations.
Q: What areas do you cover for delivery?
A: Metro Melbourne same-day options and national coverage via partner carriers.
Q: Is inventory visible in real time?
A: Yes — API and web dashboard with stock, orders and returns reporting.